Falsely accused of refusing a random drug test
My husband has been falsely accused of refusing a random drug test. He was called in for a random and was sent to a facility about an hour away. It was about midnight-ish.
He arrived at the hospital and went in through the ER. He handed his papers to the person at the desk who told him to hold on a minute. The clerk went back into the ER and brought out a nurse who told my husband that there was no on on site certified to perform the test and the they would have to call the company.
She went back and called the company who told her to just cancel the test and they would "catch him at another time". My husband then left and finished his route and came home. The manager of his company is now saying that he did not show up for the random.
He disputed it and the manager said he would look into it. We even went to the facility and spoke someone who said that she was aware that he was there because she got an email from the employee about it since it was an unusual situation. She told us that she would help him in any way possible. She called the company and told them that he was present and that no one was there to administer the test.
My husband then got a voicemail from the manager saying that "the facility mishandled the situation" and that he would take care of it. Now he has found out that the manager has turned into corporate office that he refused the random!! Simply not true!! Corporate will turn into the state that he refused and he will lose his license plus it will be nearly impossible to get another driving job!!
How do we fight this? Has anyone else ever had this problem? We are panicking!! He has been driving a truck for 21 years and has NEVER refused to take a drug test.
Any advice would be much appreciated.